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Website Help & Technical Questions

The Florida Department of Education strives to provide a web environment that is accessible for all Floridians and visitors and is committed to making its website compliant with the accessibility standards of Section 508 of the Rehabilitation Act of 1973 and the Web Content Accessibility Guidelines 2.1, Level AA (WCAG 2.1 AA).

If you encounter any technology-based barriers on our website, please contact FDOE’s web team at Please tell us the nature of your accessibility problem, your preferred format for accessing the material, the URL of the requested material, and your contact information. Alternatively, you can fill out the fields below and submit the form, which will be directed to our web team.

Website Accessibility Protocol

When FDOE’s web team receives notice of an accessibility concern, the team:

  1. Will immediately work to provide the individual with access.
  2. Will review the concern and determine the best course of action to correct the concern.
  3. Within five (5) business days, will notify the individual of the web team’s resolution.
  4. Will address the concern within ten (10) business days, if the concern is outside the WCAG guidelines or Section 508 standards.

Use this link for any technical issues related to accessing or completing your Educator Certification online application: Online Application Support.