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Technical Assistance

Due to the extremely high volume of email inquiries, our staff will respond to your inquiry as quickly as current resources allow, unless a review of your file indicates that your question has already been addressed.

Technical Assistance Note: Staff responding to e-mail submitted via this contact form address questions regarding only technical difficulties with Educator Certification Web sites. Questions regarding your specific application status or the general certification process must be directed to our office contacts at

To accurately locate your individual records within our large volume of certification information, please include the following:

Note: If you have already applied for a Florida Educator's Certificate, it is essential that you include either your Florida Department of Education / License Number or the last 4 digits of your social security number to receive assistance through any form of correspondence.